Frequently Asked Questions
You got questions? Don’t worry, we’ve answered some Frequently Asked Questions below so you don’t need to ask us and wait for reply!
Getting Started
Shipping & Orders
Sales Questions
Pricing & Plans
Getting Started
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How do I create an account on Qatae.net?
Creating an account is easy! Click on the “Sign Up” button, provide your details, and start exploring our curated collection of Afghan products.
Do I need an account to place an order?
While having an account enhances your experience with order tracking and faster checkouts, you can also shop as a guest.
Shipping & Orders
How do I create an account on qatae.net?
Creating an account is easy! Click on the “Sign Up” button, provide your details, and start exploring our curated collection of Afghan products.
Sales Questions
Are discounts available on bulk purchases?
Yes, we offer discounts on bulk orders. Contact our sales team for more details and custom pricing.
Can I return or exchange a product if I’m not satisfied?
Absolutely! We have a hassle-free return and exchange policy. Please check our Return Policy page for conditions and details.
Pricing & Plans
Are there membership or subscription plans for regular customers?
Yes, we offer exclusive membership plans that include discounts, early access to sales, and special rewards.
Are your prices inclusive of taxes?
All prices displayed on our website are inclusive of applicable taxes, so there are no hidden charges.